Cookies and Tracking Technologies Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files sent to your browser by a website. They allow the site to remember details about your visit, making future visits faster, easier, and more personalized. In addition to cookies, we also use other tracking technologies:

• Web Beacons: electronic images or embedded technologies in websites or emails that help record visitor counts and confirm whether specific content has been viewed.
• Log Files: automatically collected information such as IP addresses, browser types, ISPs, referring/exit pages, operating systems, and timestamps.
• ET Tags: HTTP protocols exchanged between browser and server, which can serve as an alternative to cookies to help track individual users and improve Laifen Services.

Why Do We Use Cookies and Tracking Technologies?

These tools allow us to better understand our users and provide enhanced services. They are essential for storing language preferences, session data, shopping cart contents, and other functions that ensure a smooth and tailored experience.

How We Use Tracking Technologies

1. Partnerships with Third Parties: We collaborate with trusted partners who use their tracking technologies to collect and analyze data.
   • Our analytics partners help us understand how Laifen Services are used, gather demographic insights, and identify trends.
   • Our customer support partners enable us to improve response times and provide better assistance.
   • Our service providers help manage features such as web caching, translations, and map services.

   Through these collaborations, we may receive reports containing user data acquired via tracking technologies.

2. Our Own Tracking Technologies: We use cookies, web beacons, and similar tools to personalize your experience. Examples include saving your site preferences, improving our help assistant through conversation analysis, and understanding the popularity of pages or links.
3. Third-Party Limitations: Please note that our Privacy Policy does not govern third-party tracking technologies, and we are not responsible for how they operate. In some cases, data we collect may be combined with third-party data. For example, if Laifen Services are installed via a third-party advertisement, tracking tools may help us identify the channel through which you discovered Laifen.

How Can You Manage Cookies and Tracking Technologies?

You can disable or manage cookies and other tracking technologies by adjusting your browser or device settings. However, please note that disabling these tools may limit certain functionalities and prevent us from delivering the optimal Laifen Service experience. In addition, you can customize the type of information collected within the Laifen Service settings.